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Troubleshooting articles

Troubleshooting articles

TitleCreatorModified
The user cannot see the navigationA. BoehmeMar 20, 2025
People Directory: Filtering for terms with umlauts in standard elements does not work after adjusting indexing languageDorrit Riemenschneider-DeneckeMar 13, 2025
Created metadata fields are not displayedFormer userMar 03, 2025
Bulk change of global Metadata sets and fields.Lorenzo ManfrediniFeb 28, 2025
Admins cannot save navigation changesA. BoehmeJan 17, 2025
Exception: Unprocessed Continuation Reference(s);Former userJan 08, 2025
Unusual large size of profile picture when editing customer details on service deskJona Borishi (External)Jan 08, 2025
Unable to synchronize a User Profile Field with Active Directory (JIRA)Stephanie HoffmannJan 08, 2025
Custom User Field not Appearing in IssuesA. BoehmeJan 08, 2025
Changes to profile data take long to appear in issuesA. BoehmeJan 08, 2025
Cannot find User Profile field in pie chart gadgetA. BoehmeJan 08, 2025
Lost data after upgrading to User Profile Plugin Version 1.10.1Former userJan 08, 2025
Hide profile fields from People DirectoryA. BoehmeJan 08, 2025
Show additional profile elements in the People DirectoryFormer userJan 08, 2025
Delegated directories with activated setting "Update user attributes on Login" are not supportedDorrit Riemenschneider-DeneckeJan 08, 2025
LDAP Directory synchronization not working correctly for user profile elementsJona Borishi (External)Jan 08, 2025
Profile list: Cannot show all users with specific managerA. BoehmeJan 08, 2025
User Profiles not Synchronizing with CrowdA. BoehmeJan 08, 2025
Organization Chart only shows name and emailA. BoehmeJan 08, 2025
Organization Chart not workingA. BoehmeJan 08, 2025
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