User Profiles for Jira Cloud (Microsoft Attributes Sync)
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Frequently Asked Questions
- FAQ related to the transition of out-of-office functionality to the new app "Out of Office Sync for Jira and Microsoft"
 - Connecting to one Microsoft Tenant in multiple instances
 - Are custom fields created through User Profiles for Jira accessible also in team-managed projects?
 - Custom fields values are not being populated upon Jira issue creation
 - Custom fields in some projects are not synchronized
 - Auto-assigning Approvers according to the manager of reporter
 - Problem reusing the same domain name used in a Jira instance where the application is uninstalled
 - How to control which projects synchronize user information?
 - You cannot properly configure the connection to Microsoft 365 due to the missing link
 - What do we track?
 - Custom fields render outdated values instead of the expected ones from the Microsoft Entra ID (Azure AD)
 - When will the custom fields be synchronized?
 
Want to know more about User Profiles for Jira Cloud (Microsoft Attributes Sync)?
Find the documentation here: User Profiles for Jira Cloud (Microsoft Attributes Sync)